What Medical Secretaries and Administrative Assistants Do
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Other Job Titles Medical Secretaries and Administrative Assistants May Have
Medical Receptionist, Medical Secretary, Unit Clerk, Unit Support Representative
Tasks & Responsibilities May Include
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Complete insurance or other claim forms.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Transmit correspondence or medical records by mail, e-mail, or fax.
Level of Education Attained by Medical Secretaries and Administrative Assistants
Most common level of education among people in this career: High school diploma or equivalent (48%)
This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.