CAREER

Online Merchants

Overview

Salary Median (2020)

$77,420

Projected Job Growth (2019-2029)

+5.9% (as fast as the average)

Career

What Online Merchants Do

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Other Job Titles Online Merchants May Have

Online Services Manager

How Leaders Describe a Typical Day at Work

eCommerce Merchandiser

A brand must know what they represent. When a brand who understands its customers approaches us, it makes working together more fun and effective.


Tasks & Responsibilities May Include

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Receive and process payments from customers, using electronic transaction services.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.
  • Deliver e-mail confirmation of completed transactions and shipment.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.