My road in life took a while to figure out.
Getting into college was the single most important step in my career.
Becoming immerged in student organizations helped me develop leadership skills. Seeking internships to heighten skills learned in the classrooms and understand the business environment.
Searching for a career vs a job. Joining the Operations Leadership Development Program (LDP) allowed for me to obtain exposure to multiple Business Units and add different skills to my toolkit.
Each experience built on top of the other from a complexity and responsibility stand point.


High School
Catalina Morales De Flores
Operations Management and Information Systems
University of Puerto Rico-Mayaguez


Operational Effectiveness Director

Responsible for fostering a culture of engagement, collaboration and continuous improvement across mutiple teams.

Career Roadmap

My work combines:
My work combines:
Accomplishing Goals

Day to Day

Responsible for executing strategic initiatives in alignment with the overall business goals. Provide change leadership around business readiness, planning and communication. Execute on strategies to improve business performance, influence business growth opportunities, and improve operational controls to provide utmost customer experience.

Advice for Getting Started

Here's the first step for everyone

Research the company you are interested in. Try to learn as much as you can about the company and why it will be a good fit. Leverage mentors to seek guidance and input. You want to ensure a great first impression. It is not expected that you would need to know all the technical details (we usually teach those), but what is expected is that you are curious and willing to learn!

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

Operations Management and Information Systems


The Noise I Shed

From Society in General:

"It is not easy to be successful."