Susan Mullin
Business Office Coordinator
Brookdale Senior Living
Milestones
My road in life has been direct.
I wanted a job as soon as possible, so went to night school, then took distance-learning courses while I worked 45 or more hours a week.
When I began working, I wasn't sure what I wanted to do long-term. I worked various jobs in the same company, gaining an extremely useful variety of experiences and skills to move ahead.
Sometimes I took a lateral job move in order to later advance. A broad range of knowledge helps in the long run.
Setting aside time for my dip into helping with assisted living communities was difficult, but possible. I leaved to say no to taking on too much.
I was in my mid 50's when I jumped from financial services to being a business office coordinator in an assisted living community. Being older, the job market is daunting, so proving yourself is key.
Education
High School
Archbishop Williams
Archbishop Williams
Bachelor
Business
Quincy College
Business
Quincy College
Graduate
Business
Regis University
Business
Regis University
Career
Business Office Coordinator
I help elderly residents navigate life
Career Roadmap
My work combines:
My work combines:
Business
Philosophy & Religion
Teaching / Mentoring
Day to Day
The analytical side includes calculating various rent and services adjustments, making deposits, and such. I had worked over 25 years financial services and am extremely comfortable with the business aspect. The compassion side includes Residents coming into my office asking about what certain mail or robo-calls they received means, or concerned about their dog, or just wanting someone to listen to their story. I feel that it is a privilege to put them at ease.
Advice for Getting Started
Here's the first step for everyone
Find the place you want to be, then volunteer there. Have them learn that you are a valuable worker. I've done this at three places and all three offered me paying jobs.
Recommended Education
My career is related to what I studied. I'd recommend the path I took:
Hurdles
The Noise I Shed
From Teachers:
"Business is all about numbers and paperwork. There is no human interaction in effective business."
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