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Kyle Hall

Kyle Hall


Career Roadmap

Kyle's work combines: Business, Law, and Helping People

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Day In The Life

Claim Professional

Investigate and manage assigned Commercial General Liability claims

Skills & Education

Here's the path I took:

  • High School

    Park High School

  • Bachelor's Degree

    Criminal Justice/Police Science

    Arizona State University

  • Graduate Degree

    Business Administration and Management, General

    Saint Mary's University of Minnesota

Here's the path I recommend for someone who wants to be a Claims Adjusters, Examiners, & Investigators:

Bachelor's Degree: Criminal Justice/Police Science

Graduate Degree: Business Administration and Management, General

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Freshman year of college - PreMed major. I wanted to attend Medical School.

  • 2.

    Sophomore year - Discovering a career in medicine was not for me. Changed major to environmental sciences. Maybe I'll work with animals?

  • 3.

    Senior year - Found my passion, law enforcement. Changed major to Criminal Justice. Took max credits my senior year to graduate on-time.

  • 4.

    Volunteered with local law enforcement agency - was unsure if a career as a police officer was what I really wanted.

  • 5.

    Graduated college - Began work in retail management, handled some loss prevention cases and learned I liked investigating.

  • 6.

    Attended career fair, hired by State Farm Insurance as a claim associate. Learned a LOT about investigating liability claims.

  • 7.

    Interviewed with and was hired by Travelers as a claim professional for general liability.

  • 8.

    Promoted in my role with Travelers, handling more complex liability cases and lawsuits. Finally found something that truly interested me.

Defining Moments

How I responded to discouragement


    Messages from Peers:

    Insurance is boring. Why would you want to work in insurance? I heard this more than once. In fact, I heard this on several occasions. This is not related to your Bachelor's Degree why not do something else.

  • How I responded:

    The criticism you will face, regardless of who it comes from, generally comes from a place of misunderstanding. Insurance is an excellent and very fruitful career path. I've thoroughly enjoyed working in my profession and I am always learning new things. Working as a claim professional has opened my eyes to the insurance industry and how truly interesting it really is.

Experiences and challenges that shaped me

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  • Seek out help wherever you can get it. I read a lot of online articles about how to navigate the application process. Remember that you are making a better life for yourself by attending college. You may hear it is not necessary but trust me, it is!