Milestones

My road in life has taken me all over.
Worked with fast food in customer service.
Worked for marketing company.
Worked waitressing.
I was a CNA for nursing.
Worked for a check cashing place with manager experience.
Started working for Capital One.

Career

Sr. Risk Coordinator

I provide customer advacocy with Education to help our customers.

Career Roadmap

Roadmap
My work combines:
My work combines:
Business
Education
Accomplishing Goals

Day to Day

A student would see me helping each and every customer with receiving inbound calls to deescalate the calls and provide them with resolutions for a more positive outcome. Providing customer advocacy with thinking outside of the box to create a situation that helps a customer out of a difficult situation in any I can.

Advice for Getting Started

Here's the first step for high school students

The most important thing is to look into business management and also if you love talking and working with people and enjoy helping others then looking in ways to be creative is great as well.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

Hurdles

The Noise I Shed

From Myself:

"You Shouldn't go to college its a waste of money."

Challenges I Overcame

First-Generation College Student