I manage communications strategy and execution for Mobility Customer Service.
My job is to ensure that we deliver the right message, to the right people, at the right time, and in a manner in which they will receive it. To do that, I spend a lot of time talking to people so I can understand the story they want to tell or the type of response they need from their audience. My day-to-day at the office entails being on conference calls and in meetings, and I also spend quite a bit of time writing and creating presentations.
Here's the first step for college students
Get an internship that will allow you to practice your writing and creating in a professional setting. Also, working for the school newspaper, magazine, or online publication would be great experience.
"No one else in your family has gone to college, so why should you?"