
Alyson Woodard
Director - Sales & Service
AT&T
AT&T
Director - Sales & Service
When you or someone you know calls into AT&T for help, odds are my team is answering the phone!
A day in the life of me? We would definitely have fun! The day would start with us heading into one of our call centers. The music would be bumping, the team huddles would be happening and the energy would be high! When our customers call in for our help, they can sometimes be frustrated. Our job is to identify the problem and help them resolve it as quickly as possible. We strive to be Smart, Friendly and Fast. It's challenging work and feels great when our customers give us a thumbs up!
Here's the first step for high school students
First the obvious: finish your education. No one has ever regretted finishing their degree. The dynamic learning environment that exists now at our universities is such an advantage when you are entering the "real world." You make contacts in college that can help you throughout your career. I still talk to my professors...almost 20 years later! In addition to that: get a job! My job in the service industry really helped me understand and appreciate how the working world operated.
"Any day now they're going to figure out you don't know what you're doing."