Patricia Weems
Principal Operational Risk Spec - Retail Risk Mgmt
Capital One
Capital One
Principal Operational Risk Spec - Retail Risk Mgmt
I protect customers and the business by helping the business manage regulatory risk.
During my work day I'll meet with business partners in Retail Bank. We'll review how well we monitor process work flows that have regulatory, financial, or direct customer impact. My team will also take a look at whether the business is clear on where they have key operational controls for ensuring we're engaging and impacting the customer as intended; meeting not only the letter of regulatory laws, but also the spirit. A great day is when the partnership self-identifies how to improve together.
Here's the first step for college students
Find a place to start - anywhere; part time, volunteer hours. Get an internship, volunteer with a non - profit or charity. Businesses have a huge need for consultants who can help them navigate the risks that confront their business. You need experience. Interview Risk Managers - ask your professors for introductions or make your own. Find out what they VALUE in associates. What is it they need. A career is all about how you can add value. Know yourself. Read "The Art of Choosing" by Sheena Iyeng.
"You're a woman and there are only a few jobs that women should have. You can be a secretary, a nurse, or a teacher but that's it. If you do the right thing you'll get married, have kids, and stay at home."