
Patrick Lee
Credit Card Loyalty and Payments Solutions Coordin
Capital One
Capital One
Credit Card Loyalty and Payments Solutions Coordin
Provide guidance and financial education to customers looking to understand credit monitoring and reporting, as well as
Most of my day includes educating clients on reasons why their credit scores may have changed and providing financial education assistance to our credit card customer base. I also involve myself with and lead in engagement initiatives with my colleagues to keep them motivated and encouraged.
Here's the first step for everyone
Never be afraid to take the chance to learn something new. Always network and engage. Prioritize customer service, and prepare to understand the trends and changes within our industry.
"You don't have what it takes to be a leader"