Patrick Lee
Credit Card Loyalty and Payments Solutions Coordin
Capital One
Milestones
My road in life took a while to figure out.
No matter what obstacle was put in my path, I never gave up and stayed determined.
My grandfather's untimely passing led me to take my life more seriously.
I learned the importance of networking, relationship building, and communicating with others.
I come from a family of people who have established a history working in the financial industry.
I took a chance in relocating to a new state to learn an entirely different field within my industry and it was the best move I've ever made in my life.
Keep following my journey
Education
High School
Frederick Douglass Academy
Frederick Douglass Academy
Career
Credit Card Loyalty and Payments Solutions Coordin
Provide guidance and financial education to customers looking to understand credit monitoring and reporting, as well as
Career Roadmap
My work combines:
My work combines:
Education
Business
Helping People
Day to Day
Most of my day includes educating clients on reasons why their credit scores may have changed and providing financial education assistance to our credit card customer base. I also involve myself with and lead in engagement initiatives with my colleagues to keep them motivated and encouraged.
Advice for Getting Started
Here's the first step for everyone
Never be afraid to take the chance to learn something new. Always network and engage. Prioritize customer service, and prepare to understand the trends and changes within our industry.
Recommended Education
My career is related to what I studied. I'd recommend the path I took:
Hurdles
The Noise I Shed
From Peers:
"You don't have what it takes to be a leader"
Challenges I Overcame
Changing Economy
