Milestones

My road in life took a while to figure out.
Developed a strong work ethic.
Set my sights on being a teacher.
Got a Bachelor's degree in Systems Analysis at Miami University.
Followed the technology path and realized I needed more human interaction.
Followed my gut and accepted an offer at a company dedicated to Higher Education.
Interacted with technology products and worked with clients on a daily basis.
Now I am managing a team where I have dedicated my efforts to further their career development.
Keep following my journey

Career

Manager, Client Success

I manage a team that strives for client success.

Career Roadmap

Roadmap
My work combines:
My work combines:
Education
Technology
Teaching / Mentoring

Day to Day

Begin by prioritizing my day. I love to have a firm sense of my upcoming day, and this is a must do item for me. Any client issues get dealt with immediately. I typically attend multiple meetings a day and also have scheduled weekly and bi-weekly meetings with my team members. I receive a lot of ad-hoc requests from our larger team and I'm always happy to help out in any way possible.

Advice for Getting Started

Here's the first step for middle school students

These will all be very cliche, but they really are true and will later help you out in your career and life. Be kind to everybody that you interact with. Treat others the way you want to be treated. When you are tasked with something, give it your all and never give up.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead: