Milestones

My road in life has been direct.
Grew up in a home where education was very important; however I was never a big fan of school.
Threw myself into sports, tried everything, favorite was competitive gymnastics for 12 years.
Thought about majoring in fitness / health, then realized the job market would be tough.
Decided on Business, majoring in Marketing and Leadership.
Landed my first job in Indianapolis for a small publishing company in marketing.
Decided to move to Cincinnati with my husband to be closer to family.
Started working at Hobsons as an associate account manager.
Received my Masters in OE, and now support a team of success managers, helping our clients succeed.

Career

Manager, Client Success

I work to ensure our team members are helping our clients succeed in their admissions and retention goals.

Career Roadmap

Roadmap
My work combines:
My work combines:
Education
Technology
Teaching / Mentoring

Day to Day

Day in and day out; I work closely with my team members to help them succeed in their role of supporting clients. I also work closely with the other managers to make sure all of our processes are working efficiently for our team members.

Advice for Getting Started

Here's the first step for high school students

I think the most important first step is to get a college education; whether it is in business, communication, education, it is a building block and a door opener to a career like this. I also think you need to have an understanding of the service industry. A lot of what we do is trying to satisfy the customer, so a solid understanding of excellent customer service is key.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

Hurdles

The Noise I Shed

From Society in General:

"Get your MBA; it is something you can use anywhere."

Challenges I Overcame

Financial