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Heather Opp
Heather Opp

Heather Opp


Phoenix, AZ USA

"Never be afraid to ask questions! "

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Heather's work combines: Engineering, Technology, and Learning / Being Challenged

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Day In The Life

Technician II

I am an experienced diesel mechanic with Ryder.


Day In The Life Of A Diesel Technician

My Day to Day

I work from 5:30am to 2pm every day. We have a list of trucks that need to be prepped and serviced each day so they are ready to go. When I am assigned the truck I am supposed to be working on, I have to print out a record of all of the preventative maintenance that has already been done to it and figure out the repair tasks that I need to complete. I complete my checklist of repairs, clean it up, and get it ready to be sold.

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Started out as a personal trainer, but got burnt out by the long hours spent in the gym; realized it wasn’t fun for her anymore, so she decided to branch out and do something different.

  • 2.

    She always had a dream of fixing up an old Volkswagen Beetle, but lacked the knowledge and skills to do it.

  • 3.

    Says that prior to pursuing mechanics, she was always too scared to work on her own vehicles.

  • 4.

    After visiting the Ryder shop and meeting some of the mechanics, she fell in love with the people and the atmosphere—has been working for Ryder ever since.

  • 5.

    For her, transitioning into the diesel industry was a huge learning curve because she had zero experience; says it’s an industry that is open to teaching you and letting you learn in your own way.

  • 6.

    She says that lacking an educational foundation in mechanics has hampered her, but it’s forced her to work harder to be the best mechanic she can be.

  • 7.

    Emphasizes never being afraid to ask questions because that’s how you learn.

  • 8.

    Her favorite part of working in the diesel industry has been the opportunity to get out of her comfort zone.

Defining Moments

How I responded to discouragement


    Messages from Myself:

    I should've gone to school.

  • How I responded:

    When I first started this job I felt like a fish out of water. I had the basic training, but I never went to school for this so there was a steep learning curve. Luckily, I had a great support base and coworkers that were willing to help me learn all that I could.

Experiences and challenges that shaped me

Click to expand

  • Entering this industry was a huge learning curve because I had zero experience. Lacking an educational foundation in mechanics has hampered me, but it’s forced me to work harder to be the best mechanic I can be.