Computer Network Support Specialists


Salary Median (2020)


Projected Job Growth (2019-2029)

+6.4% (as fast as the average)

Most Common Level of Education

Associate's degree


What Computer Network Support Specialists Do

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Other Job Titles Computer Network Support Specialists May Have

Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Systems Specialist

How Leaders Describe a Typical Day at Work

Sr Specialist - Network Support ,


I perform the monthly routines of the technology on the Emergency Communication Vehicles and Cell on Light Trucks to ensure we can deploy quickly and that we can connect our systems to the voice and data networks. During the routines I might find problems with hardware or software so I will take necessary steps to replace failed equipment. Also I will look at ways to improve our assets. So that could entail adding different technologies that will provide a better signal, faster speeds, etc.

Specialist-Network Support ,


We make sure that movies and television show are available for customers to rent on TV. We trouble shoot the videos when there is a problem with the video for example no audio, picture freezing or glitches. We also maintain the servers that hold the movies that makes it able for customers to watch the movies and tv shows available for Video on Demand.

Tasks & Responsibilities May Include

  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Document network support activities.

This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.