Zoe Krumm

Zoe Krumm

Senior Business Intelligence Manager


Microsoft Digital Crimes Unit

Redmond, WA USA


Scaring yourself makes you so much stronger.

Videos

Videos

By Roadtrip Nation

Zoe Krumm

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Zoe Krumm HighlightInterview Highlight
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InterviewThe Interview
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Dealing with AnalyticsWeb Exclusive
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ColleaguesWeb Exclusive
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Stick to the PathWeb Exclusive
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Staying True to SelfInterview Excerpt
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Dealing with PlagiaryInterview Excerpt
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Milestones

Milestones

My road in life took a while to figure out.
She was on the crew team at the University of Washington, but she suffered an injury that put a hold on her college rowing career.
While she was injured, she started coaching a local rowing team; most of the women she was coaching were lawyers, and she thought she might want to be a lawyer too.
She was working on her master’s degree in education, but she decided to take an entry-level job at a law firm to see if she liked it.
She realized she probably didn’t want to be a lawyer, but she loved building cases.
That job got her foot into the door at Microsoft; she was brought on in the legal department.
Over the years, she developed a subject matter expertise and found her niche: she now works with law enforcement agencies to build cases against software counterfeiters and pirates.
She holds master’s degrees in business administration and education; she believes having multiple learning experiences and diverse perspectives is a huge asset.
For example, she says she always wanted to be a teacher—and still wants to be a teacher someday—but for now, she finds ways to apply her education degree to her work in forensics.
Keep following my journey
Education

Education

highschool
High School
undergrad
Bachelor
Psychology, General
University of Washington-Seattle Campus
graduate
Graduate
Education, General
University of Washington-Seattle Campus
graduate
Graduate
Business Administration and Management, General
Seattle University
Career

Career

Senior Business Intelligence Manager

I work with law enforcement agencies to build cases against software counterfeiters and pirates.

Career Roadmap

Roadmap
My work combines:
My work combines:
Engineering
Engineering
Technology
Technology
Working with Others
Working with Others

Day to Day

I specialize in using big data and advanced analytics to detect and combat cybercrime. Along with my colleagues, which include investigators, forensic experts, and attorneys, I am focused on building data models to explain and predict crime mechanics. My current focus includes tech support fraud and crime perpetrated against Microsoft cloud services.

Skills & Qualities Beyond School

Stay true to yourself. Realize that you don't need to be better than your colleagues, you need to compliment your colleagues.

Advice for Getting Started

Here's the first step for professionals

You will always do better work if you develop collaborative relationships with your colleagues. Take constructive criticism to heart and use that to move forward.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

undergrad
Bachelor
Criminal Justice/Law Enforcement Administration
undergrad
Bachelor
Statistics, General
Hurdles

Hurdles

The Noise I Shed

From Peers:

"Isn't there a dataset out there with the answers? This can't be that hard. "

There is a misconception with data analytics that it's as simple as running a query or a pivot table and then you have all the answers. My constant challenge has been creating an environment that allows me to explore the data in order to find those answers.

Challenges I Overcame

Physical Issues
Physical Issues

I suffered an injury in college that derailed my rowing career.