Social and Community Service Managers

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Enterprising

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Social

First Interest High-Point

Second Interest High-Point

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Conventional

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Artistic

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Investigative

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Realistic

Third Interest High-Point

Job Zone Four: Considerable Preparation Needed

Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

Direct activities of professional and technical staff members and volunteers.

Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

Recruit, interview, and hire or sign up volunteers and staff.

Research and analyze member or community needs to determine program directions and goals.

Implement and evaluate staff, volunteer, or community training programs.

Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.

Speak to community groups to explain and interpret agency purposes, programs, and policies.

Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.

Plan and administer budgets for programs, equipment, and support services.

Represent organizations in relations with governmental and media institutions.

Direct fundraising activities and the preparation of public relations materials.

10-key calculators

Desktop computers

Laptop computers

Multi-line telephone systems

Personal computers

Blackbaud The Raiser's Edge

Client information databases

Corel QuattroPro

Corel WordPerfect Office Suite

FileMaker Pro

Financial accounting software

Healthcare common procedure coding system HCPCS

IBM Lotus 1-2-3

Microsoft Access

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Publisher

Microsoft Visual FoxPro

Microsoft Word

Oracle Reports

PointClickCare HER

Presentation software

Web browser software

Go to work (paid or volunteer) in an organization that is the same or similar to what you want to do, so you can learn the job from the ground up.

It took me almost 30 years to earn my BA, degree because I was a father working full-time and went to college on nights and weekends. Once I got going, I never stopped, BA, then BS, then MS, then straight into my PhD studies.

I network with veteran organizations, the VA, and other social service organizations. I analyze the gap between what is and what is needed. I write grants, training plans, and develop training materials (training manuals, power-points, and instructional videos.

President of Non-Profit

I always herd people say that I could not / would not make it.

Robert Bradley

President of Non-Profit

Milestones

Education

Career

Career Roadmap

My work combines:

My work combines:

Non-Profit Organizations

Writing

Working with Others

Day to Day

Advice for Getting Started

Recommended Education

Hurdles

The Noise I Shed

From Friends:

Challenges I Overcame

First-Generation College Student

Robert Bradley

President of Non-Profit

Milestones

Education

Career

Career Roadmap

My work combines:

My work combines:

Non-Profit Organizations

Writing

Working with Others

Day to Day

Advice for Getting Started

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

Hurdles

The Noise I Shed

From Friends:

Challenges I Overcame

Related Leaders