Joseph Bergeron
Senior Customer Service Manager
GE Aviation
Milestones
My road in life took a while to figure out.
Growing up with a big, loud family, I had to learn people skills from a very early age.
I attended LSU for my undergraduate degree; during my sophomore year, 9/11 occurred.
I decided to major in history because I wanted to know why and how this had happened.
I always had plans to go home to New Orleans and take over the family restaurant...then Katrina hit.
I joined the Navy right after college instead. I got my wings and flew F / A-18s for nine years.
I finally made the very bittersweet, very soul-wrenching decision to leave the military.
My work as a pilot / flight instructor in the military opened the door for my current GE Aviation job.
Oh, yeah: another great milestone was the day I got married. That was a pivotal moment, too.
Education
High School
Career
Senior Customer Service Manager
I manage a group of teams that support our installed engines, both technically and commercially.
Career Roadmap
My work combines:
My work combines:
Business
Technology
Learning / Being Challenged
Day to Day
On a great day, I'm traveling to a customer's site to help them solve a commercial or technical problem, to make their aviation business safer, more reliable, and more profitable. It's usually challenging, and we'll have to hash through some competing priorities, but at the end of the day, hopefully we come to an equitable solution, and I'll leave the site with a stronger relationship with the customer, having learned something along the way.
Advice for Getting Started
Here's the first step for college students
To have the best odds of success at a technical company like GE, you should have a technical degree. Study hard and get a good degree from the best university that you can get into. And then don't stop learning! Ask questions, learn on the side, pursue continued education...whatever you need to do to keep ahead of that learning curve.
Recommended Education
My career is not related to what I studied. I'd recommend this path instead:
Hurdles
The Noise I Shed
From Myself:
"You can't do it."
