Debra Redman
Lead Teller
Capital One
Milestones
My road in life has taken me all over.
Had a passion for studying the business and financial world.
Started out in the banking industry.
Loved working with numbers and being analytical.
Went back to school studying economics and finance.
Education
High School
Jose Marti Technical High - Jamaica
Jose Marti Technical High - Jamaica
Career
Lead Teller
Manage and supervise other tellers, perform audits, take customer transactions and balance teller drawers.
Career Roadmap
My work combines:
My work combines:
Business
Education
Accomplishing Goals
Day to Day
A great day at work would begin with meeting and greeting customers, processing their transactions, and thanking the customers for their business with Capital One. Moreover, anyone shadowing me would experience me auditing cash boxes, vaults, and ATMs, filing paper work, and signing off on daily responsibilities. Most importantly, coordinating with the manager and going over strategies to help the branch and team meet its goals.
Advice for Getting Started
Here's the first step for high school students
Get summer jobs as a cashier and in customer service. Having this experience will help you to function fully in your role as a teller.
Recommended Education
My career is related to what I studied. I'd recommend the path I took:
Hurdles
The Noise I Shed
From Peers:
"It will never happen. A graduate degree doesn't guarantee anything. You're going to be in debt upon graduation, etc."
Challenges I Overcame
Financial
